2021 Top 10 Recommended Customer Center Professional Outsourcing Brands in China transcosmos China secures business continuity and flexibility by offering work-from-home/remote work solutions built on its cloud contact centers and…
transcosmos China becomes a Microsoft Power BI Partner Leveraging the automated program for collecting data and Power BI dashboards, transcosmos China helps clients drastically save time generating online sales reports…
Business Support AI Service With its ability to centrally manage inquiry logs and company internal knowledge that would otherwise be scattered across tools, DEC Support lets businesses develop and enhance…
Service flowchart Since transcosmos customized DEC Connect, AstraZeneca can connect “LINE WORKS” data with other data stored on its CRM system and now centrally manage “LINE WORKS” communication history and…
Brand Operations inc. Building on cutting-edge tools and marketing methods, the new company, Brand Operations will measure and visualize consumer behavioral changes, and offer brand operations services that manage and…
The Everest Group BPS Top 50™ “The Everest Group BPS Top 50™” is a global list of the 50 largest third-party providers, based on their Business Process Services (BPS) revenues…
LINE Official Account 100% Utilization Diagnostics After presenting the report, transcosmos can also make a specific proposal for improvement as an optional service, such as account operations services, proposals for…
transcosmos Korea transcosmos Korea has ranked 7th in the “Top Companies: Growth in National Pension Service Members” list issued by the National Pension Service among 510,000 South Korean companies, which…
Packaged service for COVID-19 vaccination booking The packaged service helps municipal governments avoid the 3Cs (Closed spaces, Crowded places, Close-contact settings) at their vaccination sites, and cut back on staff…
transcosmos Commerce opens a new warehouse in Jakarta After opening a warehouse in the center of Jakarta in April 2021, transcosmos Commerce plans to expand the facility in July so…